Who we are

Our Executive team have combined experience of over 30 years in Information Technology and related fields.

TIC-IT Telecoms is an Information and Communications Technology company with strong capacity to deliver high impact ICT solutions driven by our many years of industry experience.

We build technology solutions to enable and support business growth. Whatever the industry and the challenge you face, our solutions are guaranteed to improve business perfomance.

We are committed to good governance practices, transparency and compliance with all country’s recommended codes of good practice.



To solve complex ICT problems in the most simpler ways

Our Journey



Designed and built our first ever bulk messaging gateway.

New Product: Mo-Net


Business Account

TIC-IT Telecoms is a 100% black-owned company with 50% shareholding in the hands of a woman who is leading the company. The organisation has level 1 BBBEE rating.


BI and Big Data



New products & services, new customers, new website!

Start Business


TIC-IT is a 100% Black-owned Company. The organization achieves level 1 BBBEE status.

New Projects

Light-Bulb (POC), Mobile Credit (XtraTime)


Fully Operational

Gets first clients PBT Group, Impuma Group, Mode-SA, Balepye, Cassidy Tech Solutions. Hires first permanent technical support engineers.


At the core of our rules and customs is the basic value of respect; for self, the customers, partners, suppliers and the environment. Respect is our cornerstone for building meaningful relationships.


We continuously seek for better ideas, best methods, unique approach to complex business problems and processes. We offer best services, and design solutions that are more readily available to both public and private entities.

Service to our customers

Our customers are the reason we are in business, so we value them. We offer unique differentiated solutions and we do it with the best customer service possible. We look for every opportunity to exceed our customer expectations.


Our business environment centers around moral judgement and character, honesty and trust. Our leaders lead by example. We do what we set out to do until  satisfied.

Iman Faith Malaka - CEO

A co-founder member and majority share holder of TIC-IT Telecoms, Iman has over 15 years’ experience in the  telecoms sector. She has held various roles in renowned organisations such as MTN, Accenture and Vodacom amongst others. 

 Her extensive skills sets include areas such as  Business Intelligence (BI), Business Analysis, Business Process Management, Customer Value Management (CVM), Billing Assurance, Mobile Applications and Business Management Consulting.

Iman has a Post-grad Degree in BSC. Computer Science  and BCom. Information System from University of Cape Town.

She has an excellent affinity for detail and new technologies coupled with a strong passion for developing people around her.

Cyprian Makhafola - COO

A co-founder member with over 10  years of rich experience in the telecoms sector, Bashi has a track record for finding innovative solutions and delivering superior results.

His qualifications include a BSC Computer Science Degree(UL), Post Graduate Diploma in Management (WBS), LEAP Management Programme(Ben Blanchard Institute), Project Management Certificate(Wits Plus), Technical certifications from Cisco - CCNA and CCNP(Switching and Routing) and ITIL Certification in Service Management(PEOPLECERT).

His knowledge and skills are essential to the attainment of TIC-IT’s  growth strategy as we continue to focus on delivering the best value to all our customers

You can rely on us for your every ICT need.

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